Refund policy
We want you to love your purchase! However, if you're not completely satisfied, we're here to help — with a few simple conditions:
✅ Return Eligibility:
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We offer a 3-day return window from the date of delivery.
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Returns are accepted only if the customer shares an unboxing video clearly showing the issue or defect at the time of opening the package.
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The product must be unused, in its original packaging, and in the same condition as received.
❌ Returns Not Accepted If:
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No unboxing video is provided.
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The return request is made after 3 days of delivery.
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The product appears used, damaged after delivery, or not in its original condition.
🔁 Return Process:
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Send the unboxing video within 3 days of receiving the item to our support email or WhatsApp.
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Our team will review the video and verify the issue.
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If approved, we will provide return instructions.
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Once we receive and inspect the returned item, we’ll issue a refund or replacement.
📩 Contact Us:
If you have any questions or need help with a return, please contact us at:
📧brijsuninnovation@gmail.com
📱9266811019