Refund policy

We want you to love your purchase! However, if you're not completely satisfied, we're here to help — with a few simple conditions:

✅ Return Eligibility:

  • We offer a 3-day return window from the date of delivery.

  • Returns are accepted only if the customer shares an unboxing video clearly showing the issue or defect at the time of opening the package.

  • The product must be unused, in its original packaging, and in the same condition as received.

❌ Returns Not Accepted If:

  • No unboxing video is provided.

  • The return request is made after 3 days of delivery.

  • The product appears used, damaged after delivery, or not in its original condition.

🔁 Return Process:

  1. Send the unboxing video within 3 days of receiving the item to our support email or WhatsApp.

  2. Our team will review the video and verify the issue.

  3. If approved, we will provide return instructions.

  4. Once we receive and inspect the returned item, we’ll issue a refund or replacement.

📩 Contact Us:

If you have any questions or need help with a return, please contact us at:
📧brijsuninnovation@gmail.com
📱9266811019